Shipping policy

Thank you for shopping with WisePawsCo.

Order Processing

Orders are typically processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.

Shipping Times

Estimated delivery times are typically 7–15 business days within the United States. Delivery times may vary depending on product availability, shipping carrier delays, weather conditions, and other factors outside of our control.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email when available.

Shipping Delays

While we work hard to ensure timely delivery, occasional delays may occur due to high order volumes, customs processing, carrier issues, or other unforeseen circumstances.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. WisePawsCo is not responsible for orders shipped to incorrectly entered addresses.

Lost or Damaged Packages

If your package arrives damaged or you believe it has been lost in transit, please contact us at wisepawsco@yahoo.com and we will work to resolve the issue.

Contact Us

If you have any questions regarding shipping, please contact us at wisepawsco@yahoo.com.